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FAQ

The National Disability Insurance Scheme (NDIS) provides funding for Australians with permanent and significant disabilities. To be eligible, you must be under 65 years old, live in Australia, and have a permanent disability that significantly affects your daily life. You can contact us for help with the application process.

Getting started is easy! Simply give us a call on +61 (0) 466 976 424 or send us an enquiry through our website. We’ll schedule a free consultation to discuss your needs, create a personalized care plan, and help you understand all the costs and processes involved.

We provide services in Hobart and selected areas of Launceston and Devonport in Tasmania. If you’re unsure whether we service your area, please contact us and we’ll be happy to discuss your location.

Yes! All our support workers are carefully selected, thoroughly trained, and hold relevant qualifications. They undergo background checks, regular supervision, and ongoing training in areas such as person-centered care, first aid, manual handling, and behavior support to ensure the highest quality of care.

Absolutely! We believe in building trusting relationships, so we work with you to match you with support workers who suit your personality, preferences, and needs. Where possible, we provide consistent support workers so you can build familiarity and comfort over time.

Very flexible! We understand that life doesn’t always follow a schedule. We offer support arrangements that can adapt to changes in your routine, appointments, or personal circumstances. Whether you need regular support at set times or more flexible scheduling, we work with you to create a plan that fits your life.

We understand that plans change. Please contact us as soon as possible if you need to cancel or reschedule. We’ll work with you to find an alternative time that suits you. Our team is here to be flexible and accommodating to your changing needs.

Our services are funded through the NDIS, which means costs are covered by your NDIS plan based on your approved funding. During your free consultation, we’ll provide you with a clear quote and help you understand how your NDIS funding works, ensuring there are no surprises.